A close-up of a woman performing a breast self-check, using both hands over her chest.

Breast Cancer UK

Empowering prevention through a clearer digital journey

Accessibility & Inclusive Design | Bespoke Digital Tools | Donation platform | Integrations | Website Design & Development

The challenge

Breast Cancer UK is a prevention-focused charity working to reduce the risk of breast cancer through clear, science-led guidance and practical, everyday advice. Their mission is rooted in empowerment - giving people the knowledge and confidence to make informed choices about their health.

They came to us with a website that no longer reflected who they are or the scale of the work they do. Their mission is clear and ambitious - to prevent breast cancer through science-backed research, practical guidance and public advocacy - but the old site wasn’t helping them deliver it.

Content was hard to navigate, prevention information was buried, and key user journeys like “Reduce your risk” and “Take the quiz” weren’t intuitive. The visual identity also lagged behind their evolving brand, making the experience feel inconsistent and, at times, unengaging.

On top of that, the site wasn’t supporting the charity’s wider goals: increasing awareness of preventable risk factors, growing supporter engagement, and strengthening campaigning activity. They needed a site that could carry their message with clarity, confidence and impact - on every device, for every user.

Before

The previous Breast Cancer UK homepage featuring a full-width image of a woman with grey curly hair and statistics about breast cancer diagnosis.
Breast Cancer UK’s redesigned homepage showing bold prevention messaging, bright colours, and imagery of smiling and reflective women.

After

The opportunity

This project offered Breast Cancer UK the chance to rethink how their prevention and campaigning work comes to life online. With so much of their impact delivered through digital channels, there was real potential to create a website that felt clearer, more intuitive and far more motivating for the people who rely on their guidance.

A full rebuild meant we could reshape the structure of the site around what truly matters - helping users quickly understand how to reduce their risk, get involved in campaigns and support the charity in meaningful ways. It created space to evolve the website design itself, bringing more clarity, energy and purpose to the digital experience while keeping the charity’s established visual identity firmly intact.

The project also opened the door to strengthening key areas behind the scenes: creating a smoother donation journey, integrating systems to build a more connected flow of supporter data, and laying the foundations for a digital ecosystem that can grow with the charity’s ambitions.

Together, these opportunities made it possible to deliver a website that does far more than look good - it actively supports Breast Cancer UK’s mission to empower, inform and inspire action.

An iPad showing the Breast Cancer UK “Contact your MP” page, including prevention messaging and a postcode search tool.

The solution

Working closely with the Breast Cancer UK team, we set out to create a website experience that feels clearer, more accessible and intentionally designed to help users find what they need and take meaningful action with confidence.

Clearer site structure

We redesigned the information architecture to bring prevention content, campaigning activity and key user journeys to the surface, helping users find what they need quickly and confidently.

Improved user journeys

Core journeys - including the prevention quiz, donation flow and ways to get involved - were refined to reduce friction and guide users towards meaningful actions with ease.

Accessibility-led enhancements

After identifying colour contrast issues, we proposed and delivered a high-contrast version of the site, giving users who need additional clarity an accessible option without altering the charity’s core brand.

Giant Giving implementation

We introduced Giant Giving, our own donation platform, providing a faster, more intuitive donation experience with improved flexibility for future campaigns.

Seamless CRM integration

The new platform connects smoothly with Breast Cancer UK’s CRM, improving data capture, supporter management and internal processes to support more efficient engagement.

Flexible, future-ready platform

The updated CMS gives the Breast Cancer UK team greater control, making it easier to create, update and manage content as their research, campaigns and public engagement evolve.

The result is a modern, intuitive website that supports the full breadth of Breast Cancer UK’s mission - prevention, advocacy and public empowerment - all in one accessible place.

A person sitting on a sofa holding a tablet that displays a Breast Cancer UK donation page, featuring a smiling woman in the water and options to choose a monthly donation amount.

The impact

The new website gives Breast Cancer UK a powerful digital presence - one that presents their prevention and campaigning work with clarity, confidence and purpose. Users can now reach the information that matters faster, understand it more easily, and take meaningful action without unnecessary friction.

Accessibility has taken a genuine step forward. The high-contrast option opens the door to a wider audience and strengthens the charity’s commitment to inclusive communication, all while keeping their trusted brand intact.

The charity is also better positioned to engage supporters, with modernised donation journeys and more dependable data underpinning every interaction. And with a platform that’s easier to manage day-to-day, the team can respond quickly to new research, emerging issues and rapid campaign moments.

Although the site is newly launched, it already provides a more flexible and mission-aligned foundation - one that gives Breast Cancer UK the digital strength they need to grow their reach, deepen their impact and move their prevention message further than ever before.

A mobile phone showing the Breast Cancer UK homepage featuring prevention messaging and images of smiling women.
A laptop displaying Breast Cancer UK’s news and updates section with articles, recipes, and a newsletter signup form.
An iPad displaying the Breast Cancer UK prevention quiz page with introductory text and images of a couple walking outdoors.
A mobile phone displaying the Breast Cancer UK quiz page with lifestyle advice and images of a couple walking and a lab technician working.

With special thanks

to the Breast Cancer UK team for your trust and collaboration. It’s been a privilege to support your important work.

And to our Giant team...

Amanda McLeod
Cael O'Sullivan
Gaby Frylinck
Jake Quirke
Karl Swatman
Kelly Appleby
Peter Smith-Keary
Rob Tagg
Toby Lees
Tom Bannister

Ready to transform your digital presence?

Whether you need a seamless user experience, powerful integrations or a platform that truly drives impact, we’re here to help. Let’s build something that works as hard as you do.

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