A parent and child sit together on makeshift bedding in a shelter, the parent packing clothes into a bag while the child holds a teddy bear.

Building a digital future that strengthens Crisis's mission to end homelessness

Accessible, intuitive digital experiences designed to support people out of homelessness and help drive the systemic change needed to end it for good.

We understand your challenges

At Crisis, you’re not just supporting people in housing need, you’re tackling one of the most complex social issues of our time: homelessness. You work side-by-side with people facing the most severe and persistent barriers, helping them access safe homes, healthcare, employment and stability. 

This bold mission requires more than dedication. It demands digital systems that do some serious heavy lifting:

  • communicating effectively with people who’ve experienced homelessness and may be digitally excluded
  • supporting field teams, volunteers and partner organisations across the UK 
  • enabling campaigning, fundraising and public advocacy to drive societal change
  • ensuring your web presence reflects your credibility and leadership in ending homelessness

And because inclusion and dignity are fundamental to your work, your digital presence must reflect that same deep commitment: removing barriers, enabling every individual to engage on their terms, and reinforcing that nobody is excluded from opportunity.

How we can help

We believe digital should be a bridge, empowering people, streamlining support and amplifying impact. That's why we work with organisations like Crisis, helping build resilient, accessible platforms tailored to the uniqueness of your work.

Accessible and inclusive experiences

Our CPACC-qualified engineering ensures every platform we build meets rigorous accessibility standards and goes further - creating experiences that are inclusive, welcoming and usable by people who may have encountered digital exclusion.

User-centred design

We collaborate with people who have lived experience, service providers and support staff, meaning design decisions are rooted in real-life context, not assumptions.

Clear storytelling and visual impact

We help you tell the stories that matter - real people, real journeys out of homelessness, the societal change you’re driving. Through purposeful design and authentic content, your digital presence becomes both a human connection and an advocacy tool.

Smart integrations

From CRM and case-management systems to fundraising platforms, volunteering modules and advocacy tools, we integrate your key systems so your teams spend less time switching between tools and more time delivering front-line change.

Robust, dependable technology

Our solutions support safe-working practices, protect sensitive data and provide the flexibility to grow and adapt, so your digital infrastructure never becomes a bottleneck.

Built for growth and innovation

Whether you’re expanding digital access, exploring data-driven insight or integrating new tools responsibly, we help you lead with confidence, creating digital platforms that support dignity, independence and systemic change.

The outcomes we deliver

Working with Giant Digital is about more than technology, it's about creating the right conditions for people to thrive. Together, we translate your approach into digital experiences that reflect your values and strengthen every part of your organisation:

  • Digital inclusion at every touchpoint
    Every interaction - from getting help to donating, volunteering or campaigning - is seamless, accessible and respectful.
  • More time focused on driving change
    Integrated, streamlined systems reduce adminstrative burden so your teams can focus on people and system-change.
  • Stories that build trust and influence
    A clear, engaging digital presence helps you attract supporters, influence decision-makers and deepen community engagement.
  • Confidence in governance, safety and scale
    Dependable technology protects sensitive data and supports safe practices across locations and users.
  • A foundation built for growth
    Flexible, scalable platforms give you room to adapt to new funding regimes, policy shifts and the evolving nature of homelessness.

Every project we deliver has one goal: helping your charity achieve more impact, with less friction.

Our experience in the charity sector

We understand the responsibility charities have to ensure digital spaces are inclusive for everyone. Our work spans accessible design, complex systems integration and large-scale digital platforms that drive meaningful change.

Help for Heroes

A digital platform that supports veterans and their families to access life-changing recovery services, connect with specialist teams and find community. The site brings together guidance, stories and practical tools - helping people navigate complex challenges with clarity and confidence.

Read about our work with Help for Heroes
Smiling female soldier in camouflage uniform and helmet speaking into a radio, standing in front of a military helicopter on a tarmac.

Mines Advisory Group (MAG)

A global digital presence built to highlight urgent humanitarian work - from clearing landmines to supporting communities impacted by conflict. The platform strengthens awareness, transparency and fundraising, helping MAG show the real-world impact of making environments safer for people at risk.

Read more about our work with MAG
A weathered landmine warning sign marked with "MAG" partially hidden among tall grass.

British Wireless for the Blind Fund

An accessible, intuitive website designed to remove barriers for people living with sight loss. The platform makes it simple to apply for support, access information and stay connected, demonstrating how thoughtful design can open doors for people who’ve faced long-term exclusion.

Read more about our with with BWBF
Close-up of a soldier wearing camouflage and a red and blue Help for Heroes wristband, with other soldiers blurred in the background standing in a desert environment.
Help for Heroes logo

"The way that this project has evolved and has been delivered shows we made the right decision to work with Giant Digital. Given its size and the many moving parts, combined with the number of people from different parts of Help For Heroes, the project went beyond smooth in terms of process.

We couldn’t have achieved this outcome without Giant Digital, and we recognise you saved the day on more than one occasion. We’re beyond excited to see what else we can do digitally over the next few years."

Jamie Walker, Head of Digital Experience at Help for Heroes

Accredited for doing digital better

Our accreditations reflect more than compliance - they show our commitment to creating a fairer, greener and more accessible digital world. From inclusive design and ethical business practice to sustainability and data security, every standard we meet supports the values we share with the charities we work with. Every accreditation represents a promise: that we build digital solutions with integrity, accessibility and sustainability at their core.

A word from our Managing Director

“When people are facing uncertainty or fear, small things matter - including the way they find and access support.

For me, this work is about removing friction. Making sure nobody is left battling confusing systems or inaccessible information when they already have enough to carry.

If digital can make those moments feel a little steadier, a little more human, that’s where we want to be.”

Vimal Patel, Co-Founder and Managing Director at Giant Digital

Ready to take the
next step?

Let's explore how we can help Crisis strengthen operations, deepen impact and create digital experiences that help you move toward your ultimate aim - ending homelessness for good.

Learn how Giant Digital can help