2 min read
With the importance of their work growing daily, The League Against Cruel Sports needed a new digital solution that would better support them by not only raising greater awareness but also encouraging greater support and engagement in the cause.
Having had their previous website for a number of years, the team felt it had become too time consuming and inflexible to manage, and no longer met the needs of the organisation. We worked with the team to get to the heart of what would really make a difference to both them and their audience from the new website.
Using our proven discovery process, we interviewed the various user groups, and mapped their needs and expectations to create a new user journey that made finding information much easier. We also streamlined the donor journey by integrating a bespoke donation platform into the website, providing users with a seamless and engaging experience when donating, and encouraging ongoing support in the form of regular giving.
The charity team highlighted the need to improve the internal processes and administration linked to the website too. This resulted in the creation of an online platform for their annual photography competition, to manage the overwhelming number of entries received every year, and the development of an Animal Crimewatch form, to allow the general public to report animal welfare concerns quickly and easily, enabling the charity to take fast action where needed.
When selecting an agency to work with it is important that you have the right chemistry from the start. After GIANT’s engaging and insightful pitch, we knew they were the agency to work with us on our website project. From deep dive exploration and discovery sessions to better understand our audiences, to engaging design and integration capabilities, we have found the whole team to be professional and experts in their fields. The project had an unforgiving timeline but was delivered as planned and the site launched at the end of September. The post launch support we have received has been excellent and they are now part of our team! The functionality of the new site enables us to be more agile, creative and stand out from others in the sector.
Simon Evans, Client Services Director and Founder at Giant Digital said of the partnership;
We are absolutely delighted to be working with The League Against Cruel Sports. The charity undertakes such important work and being able to support them in their mission by developing an effective and engaging digital solution is a real honour. The League Against Cruel Sports has an exciting future ahead of it, and we look forward to continuing to support them in their endeavours.