Latest charity digital news & insights

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Charities: why user personas hold the key to a successful website
Alex McGibbon

Alex McGibbon07/08/19

3 min read

Charities: why user personas hold the key to a successful website

According to the 2018 Global NGO Technology Report, 54% of donors prefer to donate online. It is more important than ever the challenges the Digital Age brings are considered.

Tech for good: end-of-life chatbot designed to help patients with difficult decisions
Vimal Patel

Vimal Patel12/06/19

3 min read

Tech for good: end-of-life chatbot designed to help patients with difficult decisions

A chatbot can transform the way people interact with the internet by mimicking conversation via text or voice. According to Gartner, chatbots will power 85% of all customer service interactions by 2020.

Welcome to the age of rage donations
Vimal Patel

Vimal Patel10/04/19

2 min read

Welcome to the age of rage donations

The age of “rage donations” is in full swing. As communities become increasingly divided over politics, terrorism and current events, people are turning to non-profits to vent their frustration.

A pioneering employee engagement tool for the education sector
Vimal Patel

Vimal Patel06/03/19

2 min read

A pioneering employee engagement tool for the education sector

We will be working with Every Voice Counts to develop its new SAAS product

British Home to revamp its digital presence with new partner, Giant
Vimal Patel

Vimal Patel21/02/19

2 min read

British Home to revamp its digital presence with new partner, Giant

We have been appointed as British Home’s digital partner to redesign and develop the charity’s digital presence.

February: #KnowRaynauds
Simon Evans

Simon Evans07/02/19

2 min read

February: #KnowRaynauds

February is Raynaud’s Awareness Month and our client, Scleroderma and Raynaud’s UK (SRUK) is campaigning to raise awareness of the condition.

Engaging trust through user experience
Alex McGibbon

Alex McGibbon06/02/19

3 min read

Engaging trust through user experience

There are a number of digital best practices that charities can adopt to improve transparency, encourage donations and build a network of advocates.